Auto mechanics have happier customers than most furniture stores. While shocking, the reason for such low customer satisfaction levels among furniture buyers is directly related to how furniture is handled in the supply chain.
With more than half of all furniture sold in America manufactured offshore, it changes hands an average of 10 times before it reaches the customer. That’s 10 chances for it to be broken, cracked, dented and otherwise damaged. And, thanks to online sales and direct-from-warehouse shipping, each blemish is seen by your customers, reducing their satisfaction and eroding your good name.
Fill out the form and download the white paper to learn how tilt, temperature, and impact monitors can help you reduce damage, lower replacement expenses and earn a reputation for quality.