ShockWatch 2 QR FAQs
What is ShockWatch 2 QR?
ShockWatch 2 QR is a single-use, battery-free shock indicator with a built-in QR code that provides digital shipment data—including shock status, location, timestamp, and photo capture—when scanned.
How does the QR code work?
Scanning the QR code with any smartphone camera opens a cloud-based record showing whether an impact occurred, where the scan happened, and a time-stamped event log.
Do I need an app to use it?
No. ShockWatch 2 QR does not requires an app to read and use all of its features — just scan the QR code and follow the on-screen prompts.
What type of products is ShockWatch 2 QR designed for?
It is ideal for impact-sensitive shipments such as data center servers, appliances, medical imaging systems, diagnostic instruments, aerospace components, industrial equipment, and high-value devices.
How does ShockWatch 2 QR help reduce damage?
The bright indicator and companion labels deter mishandling, while the QR scan provides proof of handling and visibility, helping companies reduce shock-related damage by up to 60%. The insight form the data collected in the SpotSee Cloud also helps identify where and when damage occurred, giving our customers the ability to pinpoint and solve supply chain and transport/handling issues.
What happens if the indicator turns red?
A red indicator signifies that the shipment experienced a potentially damaging impact, prompting inspection before installation or use. When the device is scanned, a record of the status is loaded to the SpotSee Cloud, tracking location, sensor status, date/time stamp as well as an image of the scanned device.
Does the QR code store data locally?
No. All data is stored in the SpotSee Cloud, ensuring secure, remote access to shipment records from anywhere.
Can multiple people scan the same device?
Yes. Every authorized stakeholder can scan have access to the customer’s account and is able to view the event history, helping maintain transparency across the supply chain. Reports can also be shared with external parties.
Does ShockWatch 2 QR require power or batteries?
No. It is completely mechanical and battery-free, making it highly reliable for long-distance and international shipments. It also reduces the amount of waste, while still being a digital touchpoint.
Is the ShockWatch 2 QR scan tamper-proof?
Yes. ShockWatch 2 QR includes a visual indicator that cannot be reset without destroying the device, ensuring the shock status is authentic.
How does ShockWatch 2 QR improve supply chain visibility?
Each scan logs condition, location, and time, giving operations teams real-time clarity on how the shipment is handled throughout transit.
Can ShockWatch 2 QR help with warranty or damage claims?
Absolutely. The digital record provides objective evidence of where and when shock occurred, simplifying claims processes and reducing disputes.
Is it suitable for sensitive medical imaging and diagnostic equipment?
Yes. ShockWatch 2 QR is ideal for MRI coils, CT subsystems, analyzers, robotics, and lab instruments that require shock-free handling and immediate verification upon arrival.
Can it be used for aerospace components?
Yes. Aerospace manufacturers use ShockWatch 2 QR to monitor avionics, sensors, mission-critical electronics, and precision guidance systems.
Does ShockWatch 2 QR work for appliances?
Yes. It helps protect medical-grade freezers, premium refrigerators, commercial as well as consumer appliances from hidden drop or impact damage.
How does it support industrial equipment shipments?
ShockWatch 2 QR detects impacts that can cause misalignment, calibration issues, or internal component damage in machinery, sensors, and control panels.
Does ShockWatch 2 QR require integration into my system?
No integration is required—just apply it to the shipment and scan the QR when needed. However, the digital records can be exported if your team wants to integrate them into reporting tools or through a secure API.
What value does ShockWatch 2 QR deliver compared to the standard ShockWatch 2 indicator?
ShockWatch 2 QR adds digital visibility, location records, time-stamped scan history, and remote accessibility, making it a smarter, more traceable option for organizations that need clearer supply chain insights.
How do I keep track of my devices?
Each ShockWatch 2 QR has a unique QR code that acts as a serial number. Each indicator will have its own unique record in the SpotSee cloud.
What is the shelf-life of ShockWatch 2 QR?
ShockWatch 2 QR has a 2 year shelf-life when properly stored (20C/68F at 1ATM).
