Learn how this innovative tool detects the damage you can’t see from the outside.
Key Takeaways:
- A significant percentage of goods are damaged during transit, often unnoticed, leading to costly returns and dissatisfied customers.
- ShockWatch® 2 is a visual shock impact indicator that activates when a package experiences a drop or impact above a specified G-force.
- The device is essential for protecting drop-sensitive goods, ensuring accountability, and maintaining product integrity.
- ShockWatch® 2 is suitable for various shipping stages and environments, providing a reliable solution for detecting mishandling.
- Trusted by over 4,500 global partners, ShockWatch® 2 is a cost-effective tool for reducing hidden damage and ensuring customer satisfaction.
In logistics, not all damage is immediately apparent. According to industry statistics, a significant percentage of goods are damaged during transit: 0.5% of gross sales, 85 million damaged packages, and 10% of eCommerce packages, to the tune of $2.92 billion in cost.
This leads to costly returns and dissatisfied customers. This is particularly true for drop-sensitive goods, which may appear intact but are compromised by shock during shipping. These products require special attention to ensure they reach their destination in perfect condition.
It’s past time to use SpotSee’s ShockWatch® 2, a shock impact indicator designed to protect everyday products from unseen damage. This tool is essential for maintaining product integrity and ensuring customer satisfaction.
What Is the ShockWatch 2?
The ShockWatch 2 is a single-use, tamperproof, visual shock impact indicator that activates when a package experiences a drop or impact above a specified G-force. It turns red when a specific impact threshold is exceeded, alerting to potential damage during transit or storage, is field-armable, and serves as the ideal solution to protect fragile items.
Each indicator has a unique ID for traceability. When used during shipping, ShockWatch 2 flags items that may have been mishandled for inspection, helping to prevent unnoticed damage.
- ShockWatch 2 detects impact events from 5Gs to 75Gs.
- It operates between -13°F and 176°F, making it suitable for use in cargo holds, containers, and extreme environments.
- It serves as a visual deterrent to mishandling.
This innovative device features an easy-to-read red window that provides clear evidence of mishandling. Unlike other monitoring tools, the ShockWatch 2 requires no power and is ideal for ensuring accountability throughout the supply chain. By using the ShockWatch 2, you can easily identify when a package has been mishandled and take appropriate action to protect your products and reputation.
The Hidden Risk: Everyday Goods That Shouldn’t Be Dropped
Ideally, nothing should be dropped, but some products are more fragile than others. And while lab equipment and semiconductors are commonly recognized as drop-sensitive goods, many everyday products are also vulnerable to damage from impacts.
For instance, flat-screen TVs and monitors can suffer internal cracks and pixel damage. At the same time, home appliances may experience calibration and compressor issues. Glass bottles and cosmetics are prone to hairline cracks and leakage, and furniture can suffer from joint stress and internal hardware failure. Even medical devices or lab kits can become miscalibrated from a jolt. In the realm of fragile product shipping, these examples highlight the importance of using a shock impact indicator to ensure product safety and integrity.
What Happens When Drops Go Unnoticed?
Without ShockWatch2, drops may go undetected, and the consequences can be severe. Damaged but undetected products pose a significant risk for recalls, returns, and warranty costs. Compromised product quality can lead to reputational damage, and businesses may even lose insurance coverage if they cannot verify the drop history of their shipments.
This is where the value of the ShockWatch 2 indicator becomes evident, as it provides proof of chain of custody and accountability, helping businesses avoid these costly pitfalls.
When and Where to Use ShockWatch 2
The ShockWatch 2 is perfect for every stage of the shipping process, including:
- Last-mile deliveries
- Return shipments
- Warehouse transfers between facilities
- Trade show logistics
- International e-commerce, particularly for electronics, beauty, and wellness products
By applying the ShockWatch 2 to drop-sensitive goods packaging, businesses can deter mishandling and detect any incidents that occur, ensuring their products arrive safely and intact.
ShockWatch 2 In Action: Simple, Effective, Reliable
Using the ShockWatch 2 is straightforward.
- Choose a G-force threshold based on the fragility of your products.
- Apply the indicator externally to the packaging.
- If the package is dropped above the set limit, the red signal activates, providing a clear indication of mishandling.
This system can be paired with alert stickers and companion documentation, offering a more reliable solution than a simple, fragile product shipping label, as it provides a record of mishandling events.
Why Customers Trust ShockWatch® 2
ShockWatch 2 is a cost-effective solution compared to the losses incurred from warranty claims and reverse logistics. Trusted by over 4,500 global partners, SpotSee’s legacy of accuracy in shock and impact indicators is well-established.
As one satisfied customer put it, “Applied science the right way.” This trust and reliability make the ShockWatch 2 an invaluable tool for businesses looking to protect their shipments and maintain customer satisfaction.
Drops Happen. Accountability Doesn’t Have to Be Optional.
Every drop-sensitive good shipped without visibility introduces risk. ShockWatch 2 provides a simple, highly visible signal to reduce hidden damage and ensure accountability. In today’s logistics landscape, proactive protection is not only more affordable, it’s smarter than a reactive response.
To learn more about the ShockWatch 2 and start protecting your shipments from invisible damage today, contact SpotSee to discuss how to integrate ShockWatch 2 into your shipping and receiving workflows.
