SpotSee has opened a new global calibration facility in São Paulo, Brazil, to better serve its international customers by quickly and cost-effectively servicing ShockLog® units.

ShockLog units must receive firmware updates and be recalibrated every year in order to meet quality assurance standards required by many insurance companies. Without meeting these standards, the devices are rendered ineffective in assigning blame to damage or mishandling, and could potentially cost companies millions of dollars. This facility uses certified technicians and is dedicated to servicing the units in a week’s time.

It is important that ShockLog devices are regularly calibrated and updated to ensure they provide accurate readings and meet all quality assurance standards,” said Roberto Pinheiro, general manager – Central and South America, SpotSee. “This calibration facility will give our customers a cost-effective way to service their ShockLog units and get the product back in the field as quickly as possible.”

SpotSee’s new Brazilian calibration facility will service the ShockLog units that are used by the bevy of well-known international companies within Brazil without the added cost of shipping or compromise of quality. This streamlines the overall process since third parties don’t have the same guarantee of quality service and certified technicians may not be used.

SpotSee’s ShockLog monitors and records shock, vibration and environmental conditions experienced by any type of structure or equipment, whether in use, transit or storage. The device alerts users whenever damage may have occurred, so they can respond promptly. These devices are especially useful in assigning responsibility for damage or mishandling.

The new facility in Brazil joins SpotSee’s family of global ShockLog calibration centers which are currently in the Netherlands, Turkey, England and the United States.

To have your ShockLog units calibrated, send an email to techsupport@shockwatch.com or call the technical support department in your region.

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Request a free trial of any SpotSee impact recorder or speak with a SpotSee logistics expert