Mail-order Pharmacy Case Study: WarmMark QR

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Summary: You can’t solve a problem if you don’t know how, when or why it’s happening. This was the conundrum a Florida mail-order pharmacy faced. They had been using a temperature monitoring solution; besides the fact that temperature excursions were happening (and often), it didn’t provide any other useful data for continuous improvement.

Due to their temperature monitors’ limitations, they were losing and replacing a lot of products. What’s more, those medicines might have been safe to use. This drove them to consider a replacement solution.

Product Solution: WarmMark QR

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Mail-order Pharmacy Case Study: WarmMark QR

Company Profile

Industry: Mail-order pharmacy

Application: Direct-to-patient

Challenge: Determining the how, when and why of temperature excursions

How WarmMark QR is saving a Florida mail-order pharmacy $180,000 per year

With their incumbent monitors, the pharmacy was recording an exorbitant number of prescription temperature excursions in certain parts of the country. So they knew they needed monitors with the capability to help them determine how, why and when their shipped medications were out of safe temperature zones. It was also important for them to have connected temperature sensors, which would make keeping temperature logs for compliance much easier to integrate into their workflow and shipment records.

BEFORE WARMMARK QR ADOPTION:

An average of 15 returns each week

AFTER WARMMARK QR ADOPTION:

A total of 15 returns in a full quarter